One AI is a really unique AI agent that allows you to deploy a “customer service agent” that utilizes ChatGPT and GPT technology right on your website. These “AI agents” can get used across healthcare brands, customer support teams, and more.
Pro’s:
Here’s what we like about One AI:
- Uses a similar ‘agent flow’ as other tools: Like Intercom and other customer service tools, it still uses a ‘guided agent’ model that allows the user to choose their own path.
Con’s:
Here’s what we don’t like about One AI:
- Still not super useful: Most customer support calls that come in are very custom. And the tool mostly answers questions based on what it can find on the website and what information that you give it.
Pricing:
- Free to try.
- Starter: $79 per month
- Professional: Contact their sales team
Questions and answers:
Here is a breakdown of common questions about One AI and answers from our review team.
| Common question | Answer |
| Is One AI an effective way to replace your customer support team? | It’s probably not to that level, yet. But it can help to answer some basic questions on your website that might be taking time away from your service agents. |
